Question 1

CHECK IN & CHECK OUT

Accepted Answer

CHECK-IN TIME:  1:00 p.m. CHECK-OUT TIME:  11:00 a.m. EARLY CHECK-IN: Arrivals before check-in time will be subject to a fee of $10.00 per hour before check-in time. LATE CHECK-OUT: Departure after check out time will be subject to a fee of $15.00 after check-out time.

Question 2

SPEED LIMIT

Accepted Answer

Please drive slowly for the safety of children “of all ages.”  Avoid unnecessary driving around the campground.  MOTORCYCLES may be ridden IN and OUT only!

Question 3

QUIET HOURS

Accepted Answer

10 p.m. to 8 a.m.   During this time period there should not be any loud noise that will disturb other campers.

Question 4

CHILDREN

Accepted Answer

CHILDREN MUST BE SUPERVISED AT ALL TIMES. PLEASE RESPECT SITE BOUNDRIES AND OTHERS PERSONAL SPACE. You will be given only one warning. After the warning you will be asked to leave with no refund.

Question 5

VISITORS

Accepted Answer

All visitors must register at the office.  All visitors’ vehicles must be parked at entrance of campground.  If visitors intend to extend visit overnight, an additional fee will apply.

Question 6

PETS

Accepted Answer

Pets must be on a leash at all times.  Pets are not to be tied outside while you are not in the campground and are not to be left unattended at any time.  PETS MUST BE PICKED-UP AFTER.   If any pet shows aggressive behavior toward other pets or campers, you will be asked to vacate campground property.  No excessive barking allowed.

Question 7

EMERGENCIES

Accepted Answer

Please call 911 in the event of an emergency.

Question 8

REFUNDS

Accepted Answer

During your stay, if you decide to depart our campground prior to your original departure date, NO REFUNDS will be given. Please see policies for more information about refunds.

Question 9

SMOKING

Accepted Answer

Smoking is NOT allowed in any building. If you are a smoker, please dispose of tobacco products properly, please, do not dispose on the ground. Respect other guests as we have guests.

Question 10

SITES

Accepted Answer

One R.V. and one vehicle per site.  One vehicle per tent site.  Please if possible no mats on the grass area.  Please help us maintain the cleanliness of the campground by keeping your site neat and orderly.  No clotheslines at sites. Please if possible park in front of your R.V. at full hook-up sites (Not In Grass)

Question 11

GRILLS

Accepted Answer

Please do not use them on our picnic tables; the tables will burn.

Question 12

BATHOUSE

Accepted Answer

Open 24 hours except from 11 a.m. to 1 p.m. for cleaning purposes.  PLEASE TREAT BATH FACILITIES WITH RESPECT.  Please clean up after use.  Remember, other campers will be using this facility.

Question 13

PAVILION & FIRE PIT

Accepted Answer

If you use the pavilion, please clean up after yourself. The community fire pit is available for your enjoyment.  Fire wood is available for purchase for use in fire pit.  Please do not dispose of trash in fire pit.

Question 14

ALCOHOLIC BEVERAGES

Accepted Answer

Alcoholic beverages are allowed at your camp site.  NO UNDERAGE DRINKING ALLOWED  (under 21).  No open alcoholic beverage containers allowed outside of your camp site.   Alcohol may be consumed in pavilion area. Remember this is a family campground.  Excessive rowdiness, loudness or vulgar language is not tolerated.

Question 15

TRASH REMOVAL

Accepted Answer

Trash pickup is in the morning from 9-11 a.m. please place trash visible on the edge of the road for pickup. If you need to dispose of trash any other time please locate dumpster behind concreate wall. (Across from site 27)

Question 16

FIRES

Accepted Answer

All fires must be self-contained.  A fire ring is available for your convenience.   Fire wood is available for purchase.  PLEASE DO NOT MOVE FIRE RINGS.  Please do not dispose of trash in fire rings.

Question 17

FIRE ARMS & FIREWORKS

Accepted Answer

Must abide by all Virginia state and local laws.

Question 18

LIABILITY

Accepted Answer

The management assumes no responsibility for property loss or damage.

Question 19

RESERVATION POLICY

Accepted Answer

Reservations are required for two nights or more. All R.V, Water & electric sites on the weekend are a two (2) night minimum. All reservations require a $15.00 non-refundable deposit. Three (3) night stay minimum will apply to all holiday weekends. Super site 13 is a two (2) night minimum on all reservations. Site 14 is a two (2) night minimum on all reservations. Must have up to date credit card information to reserve site. A confirmation email will be sent within 24 hrs. of when reservation has been made. You can make any changes to your reservation within 24 hrs. regardless of cancellation policy. Your site is subject to change without prior notification. Rates are based on 2 guests on all campsites. Any additional guests over the age of 18 will be charged accordingly. (Limit of 8 guests per site) Please notify office if you are having visitors and all visitors must park in visitor parking. Overnight visitors over 18 are $5.00/night. To make a group reservation for multiple sites please call so we can better assist you. During your stay, if you decide to depart our campground prior to your original departure date, NO REFUNDS will be given. All monthly reservations must sign monthly policy.        We reserve the right to terminate any reservation at any time.

Question 20

CANCELLATION POLICY

Accepted Answer

If you need to cancel your reservation, the following will apply…  Cancellations MUST be completed over the phone; no email cancellations will be accepted. You will be emailed a cancellation confirmation within 24 hrs. with any fees that may apply.  To cancel your reservation, please call (540) 984-4299 to confirm cancellation.  ALL RESERVATIONS OF TWO DAYS OR MORE:  Any cancelations before the 7-day deadline will forfeit the $15.00 deposit. Any cancellations after the 7-day deadline will be 50% of the reservation.  SUPER SITE & SITE 14 CANCELLATION POLICIES (includes deposit):  Any cancellation BEFORE the 7-day deadline, will be a $15.00 cancellation fee. Any cancellation AFTER the 7-day deadline, will be 50% of reservation.  HOLIDAY & EDINBURG OLE TIME FESTIVAL CANCELLATION POLICY (deposit deducted):  Any cancellation BEFORE the 14-day deadline, will be one night of reservation. Any cancellation BEFORE 7-day deadline but after 14-day deadline will be 50% of reservation. Anything under 7 days or (NO SHOW/ NO CALL) will forfeit total balance of reservation.  ANY CANCELATION UNDER 24 HOURS (NO SHOW/NO CALL) Will result in forfeiting entire reservation balance.

Question 21

NOTICE TO GUESTS

Accepted Answer

This Property is privately owned and operated; management reserves the right to refuse services to anyone and will not be responsible for accidents or injury to guests.  Creekside Campground wants you to have an enjoyable visit. Our rules & policies are intended to promote a relaxed and enjoyable environment for all who are staying with us.  To serve the interests of our campground as a whole, these policies are strictly enforced.  We reserve the right to evict anyone violating these rules, destroying property or otherwise creating a disturbance. No refund will be given under these circumstances. No exceptions.  Our goal is to “do whatever it takes to please every customer, every day, in every way.” We appreciate your comments and suggestions to make your camping stay more enjoyable.

Thank you for choosing Creekside Campground!
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